Technical Support Manager
Salary: Up to £55,000 + Bonus, Pension & more
Working for a global engineering organisation, we currently have an excellent opportunity for a Technical Support Manager, working within a Customer Support business area, to ensure delivery of a major refurbishment of a complex system currently in service with the Royal Navy.
You will perform a pivotal role engaging with MOD Defence Equipment and Support (DE&S) Project teams, internal business Design Authorities, Major Equipment suppliers etc. delivering serviceable equipment to meet agreed demands
Technical Support Manager key activities
You will be a key member of the delivery team working within the project, responsible for; ensuring there is a coherent plan for Mid Life Refurbishment (MLR) delivery, and ensuring success against the plan.
This role has ownership of all Technical and Logistic aspects of the MLR programme
You will ensure the programme is executed as per the contractual obligations,
You will be provide the fulcrum in a multinational project providing the interface between the embodiment agency in the UK and the multinational supply chain
Technical Support Manager skills and experience
A broad based engineering background, a degree level qualification in a technical discipline would be beneficial, with substantial knowledge and experience of Complex Systems production / refurbishment
Strong understanding in the application of the UK MoD’s technical and logistics systems
Effective communication skills, both written and verbal with the ability to influence and negotiate with stakeholders across the business
Prioritisation and ability to deal with multiple issues on a regular basis
Strategic planning of support work, ensuring equipment availability requirements are always met
This is a fantastic opportunity for you to secure a position as a Technical Support Manager where you will be working with a world class engineering organisation, with the chance to make a significant impact on the success of ongoing solutions. You will be rewarded with an excellent remuneration package and opportunities to develop your career further.
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